Refund Policy

1. Overview

Our policy for refunds is designed to be fair to both our customers and Hiverrs. This Refund Policy applies to all purchases made on hiverrs.com. Please read it carefully.

2. Credit Packs (Pay-As-You-Go)

Purchases of credit packs are generally non-refundable. We encourage users to try our service with the free credits provided upon signup before making a purchase. However, we may consider refunds on a case-by-case basis under exceptional circumstances.

3. Subscriptions

For monthly subscriptions, you can cancel your subscription at any time. If you cancel, your subscription will remain active until the end of the current billing period, and you will not be charged for subsequent periods. Refunds for the current billing period are typically not provided unless required by law or under exceptional circumstances decided by Hiverrs.

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